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Shipping & Return Policy

Shipping Carrier

Simply Zero Foods uses Canada Post to ship products to customers. Costs of shipping is calculated by Canada Post and dependent on customer location. If an order qualifies for Free Shipping, customer will not be charged a shipping fee.

We use Canada Post Expedited Parcel shipping with tracking capabilities. Normally, it takes 2-8 business days to receive your product.

Contact Us

To reach our customer service department, get in touch here: at

Return Policy

Simply Zero Foods has a strict return policy. You may return any of the items from your order within 30 days of delivery if you are not happy with your purchase for any reason, however, unless the items are damaged, you will be responsible for all return shipping costs.

If you receive a damaged item, please contact us immediately so that we can assist you with your return!

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at